- Types Of Information We Collect
This Privacy Statement covers personal information, non-personal data collection and aggregate reporting. Personal Information is information that is associated with your name or personal identity. Lens Saver uses personal information to understand your needs and interests and to provide you with better services. Once you choose to provide us with personal information, you can be assured it will be used only to support your customer relationship with Lens Saver. Lens Saver will not sell, rent or lease your personal information to others. On some Lens Saver web pages you can order products or services, request information, subscribe to marketing or support materials and register yourself. The types of personal information you provide to us on these pages may include name, address, phone numbers, e-mail address, user IDs and passwords, billing and transaction information, credit card information and contact lens preferences. To personalize our websites, services or communications and improve our products and services, we may also ask you to provide us with information regarding your personal or professional interests, demographics, and experiences with our products or services. Providing this additional information is optional. Non-personal Information is data about usage and service operation that is not associated with a specific personal identity. Lens Saver collects and analyzes non-personal information to evaluate how visitors use the Lens Saver website.
- How We Use Your Information
Lens Saver uses your personal information to provide you with services and to help us understand your needs and interests. Specifically, we use your information to help you complete a transaction or order, to communicate with you, to provide service and support, to update you on services and benefits, to personalize promotional offers and to personalize some Lens Saver website. Occasionally we may also use your information to contact you for market research regarding Lens Saver products or services. Lens Saver don’t store your Credit card information and use the it only for payment processing and fraud prevention. Credit card information and sensitive personal data are not used for any other purpose by our financial services providers or Lens Saver and will not be kept longer than necessary for providing the services and there is no option provided that will allow the user to save credit card information. Non-personal data is aggregated for reporting about Lens Saver website usability, performance and effectiveness. It is used to improve the customer experience, usability and site content.
- Who We Share Your Information With
Lens Saver will not sell, rent or lease your personal information to others. Lens Saver will not share your personal information with third parties except in responding to your requests for products or services. Your permission will be requested when you submit your information. Lens Saver contracts with third-party service providers and suppliers to deliver complete products, services and customer solutions described in “How we use your information.” Suppliers and service providers are required to keep confidential the information received on behalf of Lens Saver and may not use it for any purpose other than to carry out the services they are performing for Lens Saver. These service providers may change or we may contract with additional service providers to better accommodate our customers. Lens Saver will not share personal information with any other third parties without your permission, unless to:
- Respond to duly authorized information requests of governmental authorities
- Comply with any law, regulation, subpoena, or court order.
- Help prevent fraud or to enforce or protect the rights and properties of Lens Saver.
- To protect the personal safety of Lens Saver employees and third parties on Lens Saver property.
- Your Choices
Lens Saver gives you the choice of receiving a variety of information that complements our products and services. You can subscribe to receive certain product- and service-specific information and Lens Saver marketing communications. Lens Saver communications may include new product information, special offers, or an invitation to participate in market research. We give you a choice regarding delivery of Lens Saver communications by postal mail, e-mail and telephone. We will make every effort to honour your preferences. This option does not apply to communications for the purpose of administering order completion, contracts, support, product safety warnings or driver updates.
- Access To And Accuracy Of Your Information
Lens Saver strives to keep your personal information accurate. We have implemented technology, management processes and policies to maintain customer data accuracy. We will provide you with access to your information, including making reasonable effort to provide you with online access and the opportunity to change your information. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as a password and user ID, before granting access to your data.
- Keeping Your Information Secure
Lens Saver is committed to protecting the information you provide us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, Lens Saver has in place appropriate physical and managerial procedures to safeguard the information we collect. We use Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive data such as credit card information. SSL encryption is designed to make the information unreadable by anyone but us. This security measure is working when you see either the symbol of an unbroken key or closed lock (depending on your browser) on the bottom of your browser window. Credit card numbers are used only for processing payment and are not used for other purposes. As part of real-time payment processing, Lens Saver user services of World Pay to process the payment which manages the payment processing and fraud management. This service gives you and Lens Saver an extra level of security to guard against credit card fraud to protect your financial data.
- Changes To This Statement
If there are updates to the terms of Lens Saver Online Privacy Statement, we will post those changes and update the revision date in this document, so you will always know what information we collect online, how we use it, and what choices you have. For material changes to this Statement, Lens Saver will provide notification to affected customers.
- Contacting Us