Payment Methods & Instructions for LensSaver.co.uk
Accepted Payment Methods:
1. Credit/Debit Card:
○ Visa
○ Visa Electron
○ Mastercard
○ Maestro
○ American Express
2. PayPal:
○ Secure payment through PayPal’s platform.
Secure Payment Process:
● Data Security: All payment transactions are conducted in a secure and encrypted environment, ensuring your personal and financial information remains protected.
● Third-Party Privacy: Your details are used solely to process the payment and will not be shared with third parties.
Online Payment Procedure:
● Upon selecting a credit/debit card, you will be redirected to a secure web page managed by the payment partner.
● Information Encryption: The page is encrypted to ensure safe processing of your payment details.
● Timed Payment Link: The secure payment link is only active for a limited time. If it expires, log into your account on LensSaver.co.uk to access your order and retry payment.
● If you choose PayPal, you will be directed to PayPal’s secure payment page to complete the transaction.
Troubleshooting Payment Issues:
1. Check with Your Bank/PayPal: Ensure the transaction has gone through by reviewing your bank or PayPal account.
2. Unsuccessful Payment:
○ If the payment was completed but not marked as paid on LensSaver’s system, contact customer support at info@lenssaver.co.uk to verify with the accounting department.
3. Payment Page Issues:
○ If experiencing difficulties on the payment page, try accessing your LensSaver account using a different browser or device.
These instructions should help ensure a smooth and secure transaction process when paying for your contact lenses.
